Comprehensive case management that supports the management of all your practice’s casework, regardless of which lab(s) or specialist(s) you use.
Smart Rx tailored to the specific case and structured to guide you quickly through complete and accurate creation.
Case notes allow you to share additional notes and choose from a list of common saved notes to avoid retyping.
Instant two-way messaging makes it easy to communicate quickly with your lab and specialist —and save a complete record of your conversations.
Instant confirmation. The moment you click Submit, you receive a case confirmation.
Easy file attachment allows you to quickly attach and upload all kinds of digital files and other types of information. These attachments appear together in one convenient window.
A convenient online management portal provides a complete overview of all your casework activity.
An Events Calendar provides instant information about when cases are scheduled to arrive and when patients are scheduled for follow-up appointments. Clicking on any event opens more detailed information about that case.
An Alerts and Activities window offers useful, real-time information about active cases, including notifications when your lab posts a new case note and alerts when cases don’t reach the lab or your practice on schedule.
Detailed case information is available throughout DDX, so you can always get the latest status information, quickly identify cases that still need to be signed and explore other important details about every active case.
Complete case archives allow you to search for and access every case you’ve entered into the DDX system—whether it was last week or seven years ago.
Easy integration with popular practice management solutions.
“Now, I can just click a button right in Dentrix, and the lab prescription is pre-populated with all of my patient’s info. I attach an impression scan, click Submit, and I’m done. It takes seconds. It’s saved me and my team a huge amount of time with prescriptions. I’d say it’s cut 30% of our calls to check on return dates. And it’s free.”
“DDX has enabled my data entry people to become customer service people.”