|
Case Management Collaboration Made Easy.
One digital network connecting labs and practices.
DDX is an online case management tool that allows you to communicate with labs more effectively. With DDX, you can submit complete new cases in seconds, streamline and automate your lab work processes, get real-time information about the status of pending cases, manage payments, and much more.
Highlights:
-
Efficiency—67% of DDX-Enabled practices say DDX makes their practice more efficient
-
More time—35% of practices credit DDX for reducing patient rebookings
-
Profitability—58% of practices increase the volume of cases they submit to their DDX-Enabled lab
Click through the tabs below to see how.
DDX is ready to help you:
-
Eliminate paperwork, prescription errors and incomplete casework with fast, efficient electronic submission tools
-
Gain 24/7 visibility into case details, including ebilling, invoicing and shipment status
-
Eliminate extraneous follow-up calls and communication inefficiencies that waste time, slow production and impact patient care
-
Report efficiency by practice, division, region or organization, manage payments, and much more
-
Make lab cases a natural, integrated piece of your larger practice management solution
It's low-cost, quick, and almost certainly the easiest way to stay connected with your caseload and your customers. Ready to get DDX-Enabled? Create your account here, or request a demonstration here.
DDX integrates multiple technologies to create a "digital package": One location that organizes all digital files, attachments and case information. With one single network housing and transmitting complete cases, from initial Rx submission to return delivery alert, you and your staff spend less time on the phone. This creates more time to manage production, or market your business using free DDX tools, making your workflow more efficient and increasing your capacity for new cases.
With DDX, you can:
-
Submit accurate electronic case in just seconds with a digital Rx designed by your lab to require the information they need for each procedure
-
Gain instant insight into case management across the organization
-
Take advantage of integration with Dentrix, EasyDental, Dentrix Enterprise, DentalVision Enterprise and other practice management solutions
-
Attach unlimited digital files to any case, up to 500 MB per image, and store complete cases in perpetuity
-
Automate your pickup requests, shipment tracking and progress updates with daily reports
-
Get 24/7 access to your electronic statements and make secure electronic payments
-
Leverage integration with leading digital restoration technologies, including 3Shape, D4D*, and Dental Wings* for fast, accurate case submission and tracking across multiple technologies and devices
-
Share DDX among your labs and fellow dentists with an easy invite right from your dashboard
Large groups and enterprises can also:
-
Get one-click visibility into all lab work submitted by your practices
-
Instantly monitor, pay and get current account statements with multiple DDX-Enabled labs
-
Implement enhanced options for secure user accounts and access control
-
Easily measure and report efficiency by practice, division, region or organization
It's low-cost, quick, and almost certainly the easiest way to stay connected with your caseload and your customers. Ready to get DDX-Enabled? Create your account here, or request a demonstration here.
DDX users see immediate benefits once they implement.
"Our practices can work much more efficiently with their lab partners on financial details like account payments and statement requests, since DDX offers online payments and account visibility with each lab. DDX provides an easy way for our practices to streamline and track their entire relationship with the labs they use."
—Dr. Ed Meckler, Chairman, DentalOne Partners
"DDX has enabled my data entry people to become customer service people."
—Rob Lash, President, Moskey Dental Laboratories
"The market is changing and DDX really supports the digital growth that dentists require. As offices become more digital, DDX will be the portal they need to transfer everything to me."
—Tom Love, General Manager, Robertson Dental Laboratories
"Now, I can just click a button right in Dentrix, and the lab prescription is pre-populated with all of my patient's info. I attach an impression scan, click Submit, and I'm done. It takes seconds. It's saved me and my team a huge amount of time with prescriptions. I'd say it's cut 30% of our calls to check on return dates. And it's free."
—Fred Peck, DDS
"Once dentists and laboratories understand the power of digital integration with DDX and how revolutionary it is for the lab industry, it will absolutely transform the business. We couldn't be more excited about this technology."
—Bob Miller, Owner, Custom Milling Center (CMC)
"Since we got DDX Enabled a few years ago, we've seen around 30% of our customers send us more work than they used to. But it even goes further than that. When our clients get DDX-Enabled and start completing their prescriptions online, it makes the case ready for scheduling within our production software automatically. We have cut down on mistakes by as much as 20%, and we have improved staff efficiency both in our lab and the dental practice. This literally means we can produce more cases."
—Warren Rogers, Knight Dental Group, CDL, DAMAS
DDX runs on any standard Internet browser, and works seamlessly with practice management systems such as Dentrix, Dentrix Enterprise and many more. Plus, it features powerful integrations with leading CAD/CAM and milling technologies like Dental Wings*, 3Shape and D4D*, to make submitting totally paperless cases fast, easy and accurate.
We are constantly working to expand the DDX partner portfolio. Check out all our partners here. If you have suggestions for an integration we don't currently offer, please contact us here.
It's low-cost, quick, and almost certainly the easiest way to stay connected with your caseload and your customers. Ready to get DDX-Enabled? Create your account here, or request a demonstration here.
*Imaging features are to be used for documentation and patient education purposes, and should not be used for diagnosis or treatment.
|
|
|